The Experience
Designing your home should be an exciting experience —not overwhelming.
We’ve created a seamless, step-by-step process that removes the stress, narrows the choices, and guides you toward a home that feels both timeless and deeply personal. From your very first call to the final styling day, you’ll feel supported, informed, and confident in every decision.
Tier III
Refined Essentials
Tier II
Signature Suite
Tier I
Heritage Bespoke
Distinctions Among Service Tiers Offered
REFINED ESSENTIALS
SIGNATURE SUITE
- Historical research and family legacy integration
- Estate floor plans, elevations, expeditions, and zoning review
- Exclusive sourcing of antiques, bespoke fabrics, and fine art
- Coordination with architects, builders, tradesmen, landscape designers, and curators
- Complete project management, including schedules, budgets, and order tracking
- White-glove installation, styling, and final walkthrough
- Digital and physical archive of your design with maintenance manual
- Ongoing support, including seasonal updates and annual reviews
Best for: Homeowners who want a stress-free, start-to-finish design experience that reflects their lifestyle and elevates their everyday living.
HERITAGE BESPOKE
For estate-level projects, historical homes, or clients seeking the highest degree of personalization.
REFINED ESSENTIALS
HERITAGE BESPOKE
SIGNATURE SUITE
- Room-by-room needs assessment and style interview
- Custom story boards and curated palettes for color and texture
- Client Meetings for full clarity before purchases are made
- Luxury furnishings and fixture sourcing with detailed proposals
- Scheduling, contractor coordination, and delivery logistics
- White-glove installation and curated reveal
- Final styling, adjustments, and photo documentation
- Scheduling, contractor coordination, and delivery logistics
- White-glove installation and curated reveal
- Final styling, adjustments, and photo documentation
Best for: Clients who don’t need a renovation but want their spaces to feel finished, elevated, and beautifully pulled together.
For multi-room projects or full-service transformations.
HERITAGE BESPOKE
SIGNATURE SUITE
REFINED ESSENTIALS
- Space and style consultation with a single-room walkthrough
- Design story boards, sample materials, and initial budget-setting
- Vendor coordination, including sourcing and order placement
- Timeline overview and project scheduling
- Installation, accessory styling, and final approval
Best for: Clients who want to reimagine one space with thoughtful design, professional execution, and a tailored finish that feels timeless and personal.
For single-room transformations or introductory projects.
Why Our Clients Love Our Experience
- Seamless Process: Clear schedules, organized plans, and discreet communication make the journey calm and dignified from start to finish.
- Trust and Discretion: Clients value our ability to manage budgets, vendors, and timelines with quiet professionalism and respect for privacy.
- Heritage Honored: We weave heirlooms, traditions, and personal history into every project; so your home reflects the story of your family.
- Timeless Results: The homes we create feel collected over generations—elegant, enduring, and unmistakably personal.
02. Vision & Concept
With a clear understanding of your goals, Melanie and Thomas will develop initial concepts through design storyboards and palettes that draw upon period sensibility rather than direct reproduction. This is where legacy meets vision, blending your personal history with a refined approach to timeless interiors.
Our work doesn’t end when the project is complete. We provide digital and physical archives of your design, along with a maintenance manual and recommendations for future updates. Many clients also choose seasonal curation or annual reviews to keep their home feeling refreshed while preserving its legacy.
10. Legacy Documentation and Ongoing Support
"Melanie and Thomas listened to what mattered most to us—family pieces, privacy, and maintaining the character of our home. She honored every request and still managed to surprise us with ideas we never could have envisioned ourselves. The process was calm, clear, and beautifully managed from beginning to end."
— Hugh & Meredith R.
Whether you’re refreshing a single room or curating an entire estate, our services are designed to give you clarity and confidence at every step. From concept to completion, we handle the details so you can enjoy the process and the result: a home that feels both personal and enduring.
Heritage & Style on the East End
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